Hp Printer Updates For Mac Catalina

If you noticed recently (in my case, last Friday) that you suddenly could no longer print from your Mac to your HP printer, it’s because HP apparently dropped the ball! In a statement to TheRegister.com, a HP Spokesperson says “We unintentionally revoked credentials on some older versions of Mac drivers. In that case I strongly advise against the Epson 6100 printer. Epson has still not made drivers and software available for Mac OS Catalina, even though this operating system has been out for a few months anyway. The installation was therefore virtually impossible. Airprint is also not supported. I swapped the printer for an HP Envy 5010. HP Printers - HP Easy Scan Unable to Scan After Updating to macOS Catalina This document is for HP printers and macOS Catalina (10.15). When sending a scan job using HP Easy Scan in macOS Catalina, one of the following messages display on the computer or printer control panel. Problems were most frequent in Mojave and Catalina, and with older HP printers. These behaviours aren’t anything to do with MRT, whose purpose is to remove malware, or XProtect, which checks for signatures of known malware, but come from Gatekeeper, when it’s checking the signature on software being launched. Go to HP Customer Support - Software and Driver Downloads, then enter your printer model number. On the Software and Drivers page, look for Update. If Update displays, click the heading, then follow the on-screen instructions to download any updates. If Update does not display, the printer software is current.

  1. What Is The Latest Update For Macos Catalina
  2. Hp Printer For Macos Catalina
  3. How To Update Macos Catalina
  4. How To Update Hp Printer Software On Mac
  5. Hp Printer Updates For Mac Catalina

If you are currently running any HP hardware on your Mac then you will need to use the Mac HP Utility download.

This HP Utility for Mac will help you to monitor and manage your HP printer so that you can get the best out of it. If your HP printer supports wireless and USB then you can select these options from within this the HP printer utility Mac software.

The HP Utility is a very useful Mac download. You can also configure your HP scanning devices with the HP Scan Utility Mac functions.

From here you can set up your scanning quality and other settings. You can find the right version of the app for Mac OS X, which will help you to get the most out of your HP hardware.

Perhaps the biggest reason for Mac OS users to install this utility is for the full driver support that it offers. Without the correct software drivers, it is difficult to use hardware like printers and scanners. All in-one-devices also need software drivers, which the HP utility provides during installation.

How do I find HP Utility on my Mac?

Download the app from MacUpdate if you don’t have it installed on your Mac already. Launch Finder and go to your 'Applications' folder and then look for an HP Folder which will have the app located within there.

Devices

The HP Utility allows users to view the installed hardware on their system in a list. The information in this window allows the user to actively monitor the printer and look at its current status.

Supplies Status

This section shows users the current levels of ink or toner that are available in their HP devices. There is also a security feature called Ink Cartridge Protection which can be used if you do not want your ink cartridges to be used in another printer. This means that you can block other people from wasting your ink.

Supply info

Supply info shows details about the model type and name of the replacement supplies that you will require if they run out. The HP Utility also shows you what your replacement options are for your particular printer setup.

Device Information

From this section of the HP Utility you can find out about your printer’s model, the current printer driver that is installed on your Mac for that HP device, and the type of connection that it is using to communicate with your system.

This is also where you can print out a printer configuration page if you need to.

Apple macOS X users with HP printers are left unable to print from their computers after Apple revoked a certificate that signed HP's print drivers.

Hp printer software for macos catalina

The result was print drivers being mistaken on macOS X for malware, and user complaints springing up over the weekend.

Print drivers mistook for malware

As observed by BleepingComputer, when printing a document from a MacBook running macOS Catalina (10.15.7 (19H2)) to an HP printer, the job remains in print queue but does not complete. That's because the corresponding print driver is being mistaken as malware.

What Is The Latest Update For Macos Catalina

Catalina

Reports of macOS users with HP printers experiencing the issue emerged on Apple, HP forums, and of course, Twitter.

The problem seems to impact both macOS Catalina (10.15) and Mojave (10.14) users with HP printers.

Furthermore, the print queue shows a mysterious 'Encryption credentials have expired' message.

Hp Printer For Macos Catalina

The issue stems from Apple having recently revoked the digital certificate installed on HP's printers via XProtect.

XProtect is a feature by which Apple can prevent Mac devices from running certain applications it no longer deems trustworthy.

Apple does so by revoking the cryptographic code-signing certificates associated with these applications.

'There is no central database of certs cancelled by XProtect, there's one for each OS version it seems, and Catalina and Mojave were selected in particular. Apple chose to revoke the HP driver cert, or perhaps was asked to do so by HP,' explained The Register.

How to resolve the issue?

macOS X users can resolve the issue by following a series of steps outlined below.

The advice specifically applies to HP OfficeJet models with wireless printing and the printer's web interface enabled.

  1. Remove the /Library/Printers/hp folder to delete any old drivers that are being incorrectly flagged as malware
  2. Open System Preferences on your macOS X and navigate to the Printers & Scanners area.
  3. Double-click on the printer and then select 'Printer settings.' and then click 'Show Printer Web Page...'
  4. Once on the printer's web page, follow the steps provided by HP's Knowledge Base to generate a new Self-Signed certificate for the device.

  5. This generates a new certificate for your HP printer with 10-year validity. Ignore the 'Not Secure' warning; that is typical for self-signed certificates.


  6. Now return to the Printers & Scanners area, right-click (Cmd+click) on your printer and select the 'Reset printing system...' option

  7. This will uninstall and remove the printer from the list. Now click the '+' icon to re-add it.

  8. Select the printer as it re-appears on the list. Make sure 'Secure AirPrint' is selected next to the 'Use' dropdown and click 'Add.'
    You may also use the 'IP' option to add the printer by its IP address should the 'Bonjour' (AirPrint) connectivity fail.

How To Update Macos Catalina

You should now be able to print from applications such as your web browser and Preview seamlessly to your printer.

The 'Encryption credentials have expired' message should also no longer appear in your print queue.

Hp Printer Updates For Mac Catalina

How To Update Hp Printer Software On Mac

While SSL certificate expiry dates and revocations are essential security features, these can become a hindrance in legitimate use cases if not planned properly by the industry players.

Hp Printer Updates For Mac Catalina

In Apple's case, revoking HP's certificates without a heads up left very many users without a means to print and having to deal with confusing 'malware' alerts.

Update, Oct 30th 2020:

Apple reached out to BleepingComputer to clarify that the revoked certificates were an action undertaken by HP:
'We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer,” said HP.

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